How should I proceed on receiving an incomplete order or a damaged product?
Our online pharmacy, Cheapmedicineshop.com will offer you a refund or ship you a new package (kindly refer to our Refund and Cancellation Policy) in such an event. Notify our customer service agents by sending an email at ana@cheapmedicineshop.com
How long does a standard delivery take?
The standard delivery takes up to 10 to 12 business days
Can I place a bulk order?
Yes, you can. But only for your personal use.
What is the fastest way to get an order processed?
All orders are valuable and equally important to us, but in case you want your order urgently or in priority basis, you can send us an email at ana@cheapmedicineshop.com and our customer care team will get back to you.
Can I purchase more than 3 months supply at a time?
Medication shipments in some countries are restricted to three months’ supply unless medically necessary. Larger quantities may be shipped to countries based on the refill written by your doctor. However, for very large order you may be charged extra shipping fee than our normal fee. Moreover, we will contact you and get your confirmation before dispatch.
Can I request medicines with specific expiration dates in my order?
We by default, provide the medication with 6 months’ expiry date, if you are looking for longer expiration date, please contact us at ana@cheapmedicineshop.com
Why are the prices of medicines so low on your website?
We procure the medications in bulk from reputed manufacturers. We do not compromise the safety and quality of the medications supplied by us.
The generic pills I ordered from your online pharmacy, Cheapmedicineshop.com look different than the ones I usually get from my local drugstore. Why is it so?
The Trademark Laws don’t allow generic pills to be exact replicas of their respective brand-name counterparts, in terms of how they look. This is the reason why generic pills usually look different than their respective brand-name counterparts, though they have the same composition and work in the same way.
If I don’t see my prescription medication on your price list, does that mean it’s not available?
There are thousands of medications available in the market, but there might be a possibility that you may not find the product you are looking for on our website, as all products may not be listed here. But when you search for a product, please make sure to spell the correct product name. You may also contact us at ana@cheapmedicineshop.com for your product query
I wish to cancel my order. How do I proceed?
In such a situation, you can notify our customer service agents by sending a cancellation request via email at ana@cheapmedicineshop.com . They will assist you.
What happens if I cancel my order?
A minimal cancellation fee is charged as per the quantity of your order if you cancel the order within 24 hours of placing it. Refund after 24 hours isn't possible.
I wish my packages to be sent to me discretely, is it possible?
All our parcels are bubble wrapped and parcelled in cardboard boxes. We always ensure our customers’ privacy.
Can I get a copy of my receipt for a particular order?
After logging into your account please click on “My orders” for your order receipt.
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